Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what you think of the site? This page covers how to reach the Non Gamstop Casinos team and what kind of messages we're best placed to help with.
How to Reach Us
Email is the best way to contact us. Send your message to [email protected] and a member of the team will read it personally. We aim to reply within two working days, though this can stretch a little during busy periods.
It helps if you tell us upfront what your message is about — a review, a bonus term, a factual query, or something else entirely. That way we can route it to the right person and avoid back-and-forth.
What We Can Help With
Non Gamstop Casinos exists to help readers compare slots and casino sites operating outside the UK's self-exclusion scheme. Most messages we receive fall into one of these categories:
- Questions about our reviews — If anything in our write-ups on brands such as Betmica, Kikibet, Betninja or the other operators we cover isn't clear, ask us directly.
- Bonus or offer queries — Welcome offers, wagering conditions and free spin terms change from time to time. If something looks out of date, let us know and we'll check it.
- Corrections — We work hard to keep ratings, offer details and licensing information current as of 2026, but errors can slip through. Flagging them helps every reader who comes after you.
- General feedback — Thoughts on how we rate and rank sites, what payment methods you'd like us to cover, or topics you'd like to see us tackle in more depth.
- Support and self-exclusion questions — If you or someone you know wants information on managing gambling activity, mention this in your message and we'll point you towards appropriate resources.
What Happens After You Send a Message
Every email is read by a real person, not an automated system. Once we've reviewed your message, we'll either answer directly or, if it needs input from another part of the team, we'll pass it on and keep you updated.
If your message concerns a specific brand — for example a question about how a welcome offer works at one of the operators listed on our trusted non-Gamstop casinos page — please include the brand name and, where relevant, the date you saw the offer, so we can look into it accurately.
Before You Get in Touch
A quick check first can sometimes save you time. Our comparison content covers how sites are rated, what payment methods are typically available, and how bonus terms usually work across the operators we list. If your question is about a specific site's rating or offer, our rankings page may already have the answer.
If you're contacting us with a general query about how self-exclusion schemes work or how casinos outside them operate, we're happy to point you in the right direction, but we always recommend checking the terms directly with the operator in question before signing up or depositing, since offer conditions can change.
Who This Page Is For
This page is for anyone using our site — whether you're comparing welcome offers, checking a rating, or just want to tell us we got something wrong. We're an independent comparison resource, not an operator, so we can't process deposits, withdrawals or account issues; those questions need to go directly to the casino site concerned. But for anything about our content, our ratings, or how we cover this market, we're glad to hear from you.
All content on this site is intended for readers aged 18 and over.